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Swansea University

Student and Staff VPN

Secure Remote Access Two Factor Authentication

The Secure Remote Access service provides students and staff with the ability to connect to restricted University resources while off campus or using Eduroam. The service encrypts traffic between a user's computer and the University's network.Two-factor authentication works as an extra step in the process, a second security layer that will reconfirm your identity. Its purpose is to make attackers' life harder and reduce fraud risks. Remote access to Swansea University via Secure Access Portal/VPN will require the use of two-factor authentication regardless of your university status. These instructions explain how to use the Pulse Secure Client with the Secure Remote Access service. When you are off campus, the Secure Access Portal/VPN is the recommended method for accessing departmental databases, servers and other university IT resources that reside behind network firewalls.

Registering Google Time-Based One-Time Password

The new Secure Remote Access service uses two-factor authentication that requires you to have the Google Authenticator app installed on your smartphone. We recommend using a smartphone as the device will normally be with you, but the app can be installed from the Google Play Store on Android or iTunes on IOS devices, please see links below..

GooglePlay Apple Store

Once you have the app installed, you will need to be on campus for the first time to register the app.
  1. In a web browser go to

  2. You will be presented with a Pre Sign-In Notification, click proceed

  3. Log in with your Swansea University username and password
  4. You will be presented with instruction and a QR code

  5. On your smartphone, open Google Authenticator and click the + in the upper right hand corner.

  6. Scan Barcode

  7. Using the camera, scan the QR code. Once this is completed, the token code will be available in the Google Authenticator app